We require a minimum of THREE whole working days (72 hours) to process and sign your prescription, however we suggest requesting your medication 7-10 days before you run out to allow for unexpected delays.
If you need to order your prescription before it is due (more than 10 days early), for any reason, please ensure that you add a reason to your request so that we can pass this to a clinician for them to consider your early request. Without this reason there is a possibility that your request may be rejected.
The 'working days' are when the surgery is open: Monday to Friday (excluding any bank holidays). We process the vast majority of our prescriptions electronically, sending them directly to your nominated pharmacy or appliance contractor.
It then will be necessary to allow your nominated pharmacy time to process and make up your order ready for collection. For this reason we recommend the following timescale:
|Prescriptions requested on:
||Prescription usually ready for collection at your pharmacy by the following:
Prescriptions requested after 12.30pm will be processed the following day. Please allow an extra day before collecting.