Information in different formats
If you need information in a different format like large print or Braille, please ask us by:
We will answer within 28 days.
If you find any problems not mentioned in this statement, or if you think we are not meeting accessibility requirements, please let us know by:
Making a complaint
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018, known as the "Accessibility Regulations".
If you contacted us to report a problem with this website and you are not happy with the way we responded, you can contact the Equality Advisory and Support Service (EASS).
NHS England is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA standard, due to the non-compliances and exemptions listed below.
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
We know about the following areas where the website does not meet accessibility standards and we have a plan to address each of them.
- Several links on the website pages have the visible and programmatic link phrase of "NHS website", but each of these links directs the user to a different NHS website, thus people who use a screen reader and listen to links read out to them out of context may activate the wrong link for their specific requirements. This fails WCAG 2.2 Success Criterion 2.4.4 Link Purpose (In Context) (A). We plan to ensure that all links on a page that direct people to different pages or websites have a clear and unique link phrase.
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018. While there may be PDFs on the website, we want to reassure you that we no longer intend to use PDFs going forward. Any content we publish from now on will meet accessibility standards.
If you cannot access a PDF, please contact us at the surgery to let us know.
Meeting WCAG 2.2 Level AA is not a disproportionate burden.
This statement was prepared on 25th October 2023. It was last reviewed on 15th November 2023.
This website was last tested in October 2023. The test was carried out by TetraLogical based on the Example Surgery Content "Spindogs" page.