Care Co-ordinators
We are open to receive applications for full time or part time work if you can meet either of the following working patterns:
Full time: 40 hours per week Monday - Friday
8:15am to 6:45pm (4 days x 10 hour working day with a 30-minute unpaid lunch break)
Part time: Monday - Friday PM: 1:15pm to 6:45pm (minimum 3 afternoons per week).
When applying, please indicate your preference and availability for working full time or part time. Successful candidates will be expected to work across all of our sites depending on requirements.
| Closing date | |
|---|---|
| Salary | The role starts at £12.51 per hour, rising to £13.01/hr after 12 months. |
| Site | Click on the above link for details |
Job summary
As a Coordinator, you will play a key role in delivering high quality healthcare services for all BVM patients. The role is the primary point of contact for patients, acting as the main interface between our Practice and secondary & community care services. You will work collaboratively with GPs and other clinical & non-clinical staff in managing the integrated care system at BVM.
The role also involves some reception duties, and involves receiving, assisting and directing patients in accessing the appropriate service or healthcare professional in a courteous, polite, efficient and effective way, projecting a positive and friendly image to patients and other visitors, either in person or via the telephone, online appointment booking system and triaging them to the appropriate clinician using our EMIS system.
As part of the role you shall also provide general admin assistance to the Practice team in various day to day operations. Previous experience of working in a GP surgery / customer care role will be an advantage.
We have 5 branch surgeries within south Bristol so the ability to work flexibly across all sites is essential as is the requirement to work the occasional evening &/or Saturday mornings
The details
- The role starts at £12.51 per hour, rising to £13.01/hr after 12 months.
- You will receive 27 days annual leave + 8 Bank holidays (pro-rata for part time).
- You can join the NHS pension scheme.
- Full on the job training support and CPD with regular 1-2-1 meetings with team leads.
- Shopping discounts, Cycle to Work Scheme.
If you are interested in joining this important team please email bnssg.bvmhr@nhs.net and a member of the team will get back to you.